Real Life Stories (Some client names have been changed)

Coventry Supported Accommodation Service


Client resettled in UK

Abdul worked as a translator for UK Armed Forces in Afghanistan.  He resettled in the UK due to life being at risk in Afghanistan.  He previous tenancy was funded by C.A.B.  He was then housed by Cyrenians in June 2016 after C.A.B. funding and support was withdrawn.  Cyrenians supported Abdul to move on into his own tenancy with Whitefriars and helped with utilities and secured a Community Grant for furniture.



A Support Worker at our hostel in Stratford Upon Avon received a letter from her client thanking her for all her support:



Client offered university placement

A young female moved into the accommodation when she was 16 years old. Her parents had asked her to leave their house. She was housed by Cyrenians and continued with her education.  She managed to maintain her grades at sixth form and finished her first year of sixth form and then finally completed her A levels. She was offered a place at University studying politics.

Whilst in Cyrenians accommodation she gained new skills to help her live independently as this was her first tenancy away from the family home. She has been able to use these skills to manage in her own accommodation at University. Her success story was shared during a local Harvest Festival and a member of the congregation donated £25 to help her towards her education.



Client reunited with his dog

We have been working alongside Suki’s Canine Rescue Crew to help a young man and his dog Molly who found themselves homeless. Molly was placed into foster care with Suki’s  Rescue and Dean was accommodated in Cyrenians supported accommodation.

Dean and Molly

With the help of his Cyrenians  Housing Support Worker , he successfully secured his own tenancy and  has now moved into his accommodation and has  been  reunited with Molly.  

Whilst in our accommodation Dean volunteered with both Cyrenians and Suki’s Rescue and has become a valued member of both teams. Dean has helped Cyrenians by collecting and delivering donations from the public, collecting bags of donated goods and clothes for our social enterprise shop Windsors.  Dean continues to volunteer with Cyrenians as he feels he gets a lot of satisfaction and wants to help others who find themselves in need of help. 

Virgin Trains kindly donated a number of bikes to Cyrenians  to either sell in the shop for the profits to benefit the charity or donate to the clients who needed them. A few of our service users have been involved in making the bikes roadworthy and   Dean received one of the bikes to enable him to carry on volunteering with us.


We wish Dean and Molly all the best for the future in their new home and a big thank you for the time he gives to Cyrenians. 




Alcohol and Mediation Service

Zoe first accessed the Young Persons Alcohol and Mediation service in October 2014 as she 

After working with the service over a number of months Zoe had this to say;was finding it increasingly difficult to manage her relationship with

her parents and her alcohol use.  She was at the point of leaving home when her school referred her to the service.  Her parents did not want to engage with the service but her older sister who also lives at home stepped in and agreed to mediation with Zoe.

 “I don’t drink anymore, it was excessive. I am now a different version of myself, a totally different person. I am now conscious of what I do when i go out with mates and who I hang round with. I still enjoy going out but now I have no regrets the next morning.   





Andy my Cyrenians worker has given me the coping mechanisms and provided information so I don’t need to drink anymore. Mediation sessions gave me the opportunity to express what I am feeling and helped me to find solutions to problems. I had sessions with my worker at Compass who helped me understand why I was drinking and how to not need alcohol.

My relationship is better with my sister as we talk more now and understand what we are both feeling about home life.

 I had counselling but I don’t need that now – it helped a lot.

  I am now looking forward to going to University next year to study Zoology, something I did not think I would be able to achieve when my life was so out of control”. 





We supported a 26 year old female who was referred to us by Stratford District Council. She was rough sleeping in a hand made shelter and her boyfriend was rough sleeping with her as he did not want to leave her on her own.

She had a history of depression, anxiety and poor family connections with mum, dad and sister and had anxiety going out alone as she was raped in 2009 which left her feeling vulnerable.  She had a 10 year old son who social services put into care and was due to be adopted.

When we initially met her she was very low in mood and tearful due to her situation. We signed her onto our Stratford Outreach Service and supported her to change her benefits from JSA to ESA as she did not feel able to work at that time. We also helped her register with a GP who prescribed medication to help her manage her anxiety and to register with a dentist. She was also referred to other supported housing projects, however within 4 weeks of supporting her, a room became available at our Stratford residential service, and we continued to support her successfully during her stay with us.

Initially she got into arrears as she was drinking problematically at weekends and would get involved in arguments and become abusive, which resulted in the police being called. We referred her to the Recovery Partnership which she did not attend, but managed to reduce her drinking herself. In Jan 2013 she informed us that she was 6 weeks pregnant. She was aware that social services would be contacted due to previous concerns regarding her son; however this was a turning point for her as she cleared her arrears over the next few months. She linked in with support better and kept all her appointments with social services as well. As social services were happy with her progress and the changes she had made, she was able to keep her baby.

Whilst in our accommodation she received support to move on and was accepted by Stratford District Council. Her banding was increased by the council and she was placed on gold plus and began bidding for accommodation with weekly support. 9 weeks later she was offered a 2 bed flat which she viewed and accepted and moved in with her boyfriend.

We continued to support her on resettlement for a further 10 weeks to help her settle in her new home. We helped her set up direct debits and did some fund raising at a local school and managed to get baby clothes and items for her. She had a baby boy and is still living at the same address with her partner and is looking forward to her third child.



Rosie was renting a room in a shared house for nearly 12 months, where she was severely harassed by the other male resident, which has had involvement from the police, resulting in her being referred to our Residential service for her own safety. She was moved in to a hostel and engaged well in support planning, where she worked with us towards dealing with some of her issues in preparation for moving on to independent living, as part of a resettlement programme.

Rosie has experienced abuse throughout her life, she has had a physical and mentally abusive relationship with her mother, who commanded custody of her first born daughter from a very early age, this has effected her relationship with her mother and they have no contactwith each other. Rosie has been in domestic violence relationships, in which she was isolated from her friends and forced into prostitution and almost bankruptcy. As she has had to relocate in excess of 8 times due to continued harassment from the same man, she has been required to set up a new life, and attempt to start all over again, in and out of hostels and temporary accommodation.

Whilst living in Cyrenians accommodation, Rosie made some very good friends, and engaged in support from CRASAC, completing a course of counselling therapy. She has also built up strong ties with a local band, and regularly competes in competitions, and performs at festivals and galas. As Rosie acquired her own tenancy, she has taken huge steps, to rebuild her life, with the assistance of our Housing Support service.