About Coventry Cyrenians


Our services


What we do

Established in 1973, we provide a comprehensive range of high quality services to homeless and vulnerably housed people in Coventry and Warwickshire. Our mission statement is to provide individualised support to promote and enhance the life chances of people who are homeless, or at risk of homelessness, and empower them to live as independently as possible. Our services currently include the Coventry Supported Accommodation Service, Stratford Upon Avon Temporary Accommodation for Single Adults and Young Person's Alcohol Intervention & Mediation Service. Our accommodation services provide nearly 200 units of accommodation, which are made up of properties situated across Coventry & Warwickshire. We provide more supported accommodation for single homeless adults than any other single agency in Coventry. The traditional view of homelessness has tended to focus on negative stereotypes. At Coventry Cyrenians we view our role as helping people to rebuild their lives.

We also run an exciting social enterprise store called 'Windsor's & Refreshed'‚Äč - combining quality products and work experience opportunities. It is a cafe, boutique and emporium all in one place. Visit us at 98-101 Far Gosford Street, Coventry.


Our impact

The following statistics are highlights from our recent impact report for 2017/18 across all our services.







*these are percentages of the total number of people, not the number presenting with these challenges



We offer all beneficiaries leaving the service an opportunity to complete an 'exit questionnaire' when they leave the service (anonymously if they wish). In answer to specific questions regarding service delivery, the findings were as follows:




A single volunteer was recruited to run a night shelter for up to 10 single homeless men. This was in response to research confirming the existence of a major rough sleeping problem in the Hillfields area of the city


The first paid employee was recruited to manage a team of volunteers


A new night shelter was opened providing accommodation for up to 26 homeless men and women


Our first shared house was opened providing longer term accommodation for a group of regular night shelter users


The Emergency Accommodation Service opens providing a direct link to providers of overnight accommodation.


Successful fundraising enabled us to purchase the first of our six properties


Following a significant increase in homelessness among women in the city, we employed our first dedicated Women's worker


Opening of a purpose built advice centre and offices


Employment of our first qualified Mental Health nurse


Awarded the largest ever National Lottery social sector grant in the West Midlands facilitating the provision of floating support and outreach services and marking a major breakthrough in the delivery of housing support services in the city


Emergency Accommodation Service receives national recognition when quoted in a government report as one of the best preventative models in the UK


Awarded Legal Services Commission "quality mark" in recognition of high service standards


Introduction of "Supporting People" funding contracts results in doubling of turnover to over £2 million per annum


Enquiries reach 9,000 per year for the first time with ever increasing numbers of 16 and 17 year olds requesting assistance.


The introduction of a new direct access project for young people providing 24 hour emergency accommodation brings the number of supported housing units to over 70.


Rough Sleepers unit developed as part of Outreach contract to target growing numbers of rough sleepers in the city


Merger with Coventry Day Centre for the Homeless broadens range of services available to service users


Awarded ISO 9001:2008 Quality Management Standard


Successful tenders for the new contracts in Warwickshire led to accommodation and resettlement services in Stratford and Nuneaton. A joint review of Day Centre Services with the Coventry PCT led to the setting up of a Multiple Needs Service to target homeless people with complex needs.


A successful bid to Crisis saw the opening of a Tenancy Sustainment project in partnership with Coventry Citizens Advice Bureau.


Windsor’s and Refreshed coffee shop and vintage fashion clothing opened. Specific work begins with ex-servicemen and women aged 18 and over. It is an 8 bed supported housing project with therapeutic interventions based in the centre of Coventry.


Coventry Cyrenians celebrates its 40th Birthday. Successfully secured funding from Coventry City Council through the Supporting People Programme to expand our Young Person’s Residential Service.


Having been unsuccessful in tendering for the adult homelessness services contract in Coventry, Cyrenians continue to operate a residential contract for young people aged between 16 and 24. Contracted services to adults in Coventry, however, in the form of residential, floating support and rough sleepers, have been discontinued.


Three tenders were won in Coventry to increase our accommodation services from 41-81.


A successful Big Lottery bid sees us expand employment and training initiatives for young people within our retail outlets.


Coventry Support Accommodation Service was launched, providing 131 bed spaces for single homeless individuals independent of Coventry Council funding.


Accelerate Project Launches, in partnership with twenty-five organisations. Providing help, advice and enabling clients in the Coventry area to overcome barriers into employment.


Big Lottery funds Young Person’s Alcohol & Mediation Service for another four years. Providing advice, counselling, advocacy and a range of related support for local young people